Frequently asked questions - FAQs

Northwest Limousine is a well-known private limo service with a long list of trusted and satisfied customers from all over the States. Northwest is dedicated to providing exceptional and luxurious car services, whether for a corporate conference, airport travel, wedding transport, or door-to-door service. Our professional chauffeurs and dispatch team are available to ensure your safety, pleasure, and comfort.

We have a wide-ranged limo fleet to fulfill your luxury needs, whether a black luxury sedan, SUV, or stretch limo. We offer one-of-a-kind masterpieces of Chrysler, Ford, Lincoln, Cadillac, Chevrolet, and much more. All our vehicles are well-maintained and have luxury features like leather recliner seats and complimentary services.
We have categorized our fleet into the following eight types:

  • Luxury Sedans

  • Premium Luxury Sedan

  • SUVs

  • Van – 11 or 14 Passengers

  • Stretch Limo – 6–8 Passengers

  • Stretch Limo – 10 Passengers

  • Mini Coach Bus – 24 to 36 Passengers

  • Coach Bus – 56 Passengers

  • For further details, please get in touch with our customer care or have a call at (855) 325-0777.

We mainly focus on New York, New Jersey, Connecticut, California, Florida, Washington D.C., Texas, and other central states. We offer airport travel, corporate travel, wedding transportation, hour/as-directed services, and door-to-door/ point-to-point services in various fleets according to the customer’s demands. 

What are the complimentary amenities Northwest Limousine Services is offering to its customers?
Northwest’s top priority is to provide its customers with the utmost luxurious ride; we offer complimentary amenities to all our customers, including corporate clients, airport pickups and drop-offs, wedding transports, Etc. Our complimentary services include the following:

  • Bottled Water

  • Fresh Packaged Mints

  • Daily Newspaper

  • 24-hours Wi-Fi Service

Weekly Magazines

Other amenities that can be arranged on advanced bookings include:

  • Baby Car Seat Harness

  • Coffee On Demand

Yes, Northwest Limousine Service provides all baby/child car seat harnesses. You can book it in advance; we are offering front-facing and back facing:

  • Infant Seats

  • Toddler Seats

  • Booster Seats


Our chauffeurs are professionally trained and experienced in pickup services from airports; you will easily find our driver at the place you specified at the time of reservation. We are offering two types of pickup services for airport travel:

Meet and Greet Service

  • Our chauffeurs can meet you at the terminal with a name sign, which will be convenient for you to identify him.

  • You can meet our chauffeur inside the terminal, outside the customs-for international flights.

You can meet our chauffeurs outside the terminal for domestic flights.

Express Airport Pickup 

  • Our chauffeur can meet you at the curbside for airports with no parking slots.

  • Please inform us about your location, terminal, and door number for further convenience.

  • Or you can ask for a customized name sign for the reserved car, making it easier to identify your ride. 


You can inform Northwest Customer Care by contacting (855) 325-0777; our dispatch team is always in contact with our chauffeurs and monitoring your ride 24/7 to assist the chauffeurs with the best route to take and to ensure all the luxury comforts are provided to each of our customers. 

Yes, we operate 24 hours a day, seven days a week, 365 days a year. You can rely on us for every type of ground travel car service. 

A booked reservation should ideally be canceled before the last 24 hours, but Northwest Limousine Service is flexible with our loyal customers. We charge 50% of the cancelation fee if the reservation is canceled within the last 6 to 8 hours, depending on the circumstances. The best method would be to inquire about it from our customer care and by calling us at (855)-325-0777 or mail us at

  • We can book a reservation within 1 to 2 days for luxury sedans, premium luxury sedans, and SUVs. 

  • On the other hand, we need 7 days prior reservation for Sprinter Vans, Stretch Limos, Mini Bus, and coach buses.


Northwest Limousine Service accepts Master Cards, Visa Cards, Discover Cards, Debit Cards, American Express, and Diners Club Cards.

Northwest Limousine Service can only make a reservation with a credit card, as we are going above and beyond to create the most luxurious and memorable car service experience for you. 

Yes, the charges will be exactly as mentioned, unless you take a stop of 15 minutes on your route; an extra $25 will be charged. For re-routing for 15 minutes, Northwest will charge an additional $35. For further time, hourly charges will be applied as per your chosen vehicle. 

We are charging a 20% standard gratuity, which is included in our final quote. Our customer does not have to stress about any payment to our chauffeurs. Northwest has already got it covered for you. 

Only digital receipts will be generated after the completion of the transaction; they will be sent to you via E-mail within 2 days.

All of Northwest’s top-notch, luxury-quality fleet is available for hourly services. You can book a reservation according to the following details:

  • Luxury Sedans-Minimum 2 Hours

  • SUVs-Minimum 2 Hours

  • Premium Luxury Sedans-Minimum 4 Hours

  • Sprinter Vans-Minimum 4 Hours

  • Mini Bus-Minimum 4 Hours

  • Coach Bus-Minimum 4 Hours



Northwest Limousine Service offers a restroom facility in our 56 Passenger Coach Bus for long/ multi-day travels. We are also providing a surround sound system with a fiber optic panel and flat TV screens with DVD connectivity. A 24-hour Wi-Fi service, tinted windows, and luxury recliner seats can provide maximum comfort with Northwest Limousine Services. 

We offer exclusive corporate pickups and drop-offs to all the significant heliports and private jet pickups. Northwest Limousine Services has a wide-ranged fleet to cater to every type of customer with the utmost luxurious comfort.



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Steve Filipek


The driver was professional and friendly. It was a very relaxing ride home. I would highly recommend using this service again.

jessica salas northwest

Jessica Salas


Northwest Limo always provides very nice drivers with excellent vehicles. They are always early or on time. - highly recommended!

justicet T homas northwest

Justicet Thomas


The driver was very nice and well manned and got me to my destination on time. Prices are very reasonable.